Frequently Asked Questions

Shipping & Delivery

Yes! While we don't offer free shipping on every order, we frequently run promotions that include discounted or free shipping. Be sure to check back for our latest offers!

Typically, most deliveries arrive in 4 -7 business days via USPS or UPS. Once your order has shipped, you will receive an email with a tracking number and a link to track directly.

Yes, we do ship internationally. International shipping times can vary due to customs, but we typically see deliveries in 15 – 20 business days.

It is the responsibility of the recipient to pay any VAT, as well as any duties or customs fees on goods purchased for delivery outside of the USA. Warrior 12’s shipping terms are FOB: Origin.

Once your shipment is tendered to the carrier we are no longer in control and questions regarding delays, tracking, delivery, or lost packages must be directed to UPS and or the USPS.  All claims for damage or losses must be filed by the recipient with the carrier.   

Unfortunately, at the time we can only ship to one address per order. We would recommend placing different orders for each address.

My Order

Possibly, please contact us ASAP CustomerService@Warrior12.com.
We will make every effort to make your requested change, but sometimes orders have already been prepared for shipment and in this case, we would be unable able to make the adjustment.

We try to process orders very quickly so you get your order ASAP! For thisreason, we may not be able to adjust a shipping address once the order has been processed.

We urge you to contact
CustomerService@Warrior12.com immediately if you have any questions regarding changing your address.

Once your order has shipped you will receive an email with a tracking link to track directly.

New arrivals or pre-orders may take longer as we are printing these to order.

If you have loyalty points please contact customer service team and they will happily assist you. - CustomerService@Warrior12.com

Returns, Exchanges & Refunds

Yes - Warrior 12 offers a 100% Worry-Free Quality Guarantee and a True-To-Size Perfect Fit Guarantee on all purchases. If you're not satisfied with your item within the first 60 days, we will gladly accept returns or exchanges.

To initiate a return or exchange, please email us at CustomerService@Warrior12.com. Returns are typically processed within 7 business days after receipt.

Returns and exchanges are only accepted for items in new condition.

One free exchange is allowed per item for sizing issues. Exchanges for manufacturing defects or fulfillment errors are also covered at no cost.

Once we receive and inspect your return, we will promptly process your refund for the purchase amount of the returned item(s). Please note that items replaced at no charge are not eligible for a refund.

To ensure a smooth return process, please make sure your items are in new condition.

We gladly accept returns of unworn, unwashed items that are free from any odors like perfumes, laundry detergents, or smoke, as well as free of any human or pet hair, and without any staining such as deodorant marks.

Once we receive and inspect your return, we will promptly process your refund for the purchase amount of the returned item(s). Please note that items replaced at no charge are not eligible for a refund.

If you have any questions, we’re happy to assist—feel free to reach out!

CustomerService@Warrior12.com

Happy customer wearing our Only Kneel For One t-shirt

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